Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you use our TFLO application ("Service"), in accordance with Singapore's Personal Data Protection Act 2012 (PDPA).

TFLO PTE LTD built the TFLO app to serve the construction industry. This SERVICE is provided by TFLO PTE LTD and is intended for use as described in our terms of service.

Purpose of Data Collection

By using our Service, you acknowledge and consent to the collection, use, and disclosure of your personal information as described in this policy. We collect personal data to:

- Provide and improve our services

- Communicate with users about services and updates

- Process service requests and transactions

- Comply with legal and regulatory requirements

- Verify user identity and prevent fraud

Information Collection and Use

We collect certain personally identifiable information, including but not limited to:

- Live location data

- Email address

- Phone number

- Device information

- User preferences and settings

Location data is collected to enable "live location tracking" and "service request" features, even when the app is not actively in use. This data is essential for coordinating construction services and is used solely for service delivery purposes.

Data Protection

We implement appropriate security measures to protect your personal data in accordance with the PDPA. This includes:

- Securing data transmission using encryption

- Regular security assessments

- Access controls and authentication measures

- Employee training on data protection

Log Data

For service improvement and troubleshooting, we collect Log Data which may include:

- IP address

- Device information

- Operating system details

- App configuration

- Usage timestamps

- Performance statistics

Third-Party Service Providers

We may engage third-party service providers to:

- Facilitate our Service

- Provide service-related functions

- Analyze service usage

- Process payments

All third-party providers are bound by contractual obligations to protect your personal data in compliance with the PDPA and this privacy policy.

Your Rights Under PDPA

You have the right to:

- Access your personal data

- Request corrections to your data

- Withdraw consent for data collection

- Request data deletion (subject to legal requirements)

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of the Service after such changes constitutes acceptance of the updated policy.

Data Protection Officer Contact

For any questions about your personal data or this Privacy Policy, please contact our Data Protection Officer at:

Email: dpo@tflo.com.sg

Address: 3015 Ubi Rd 1, Singapore 408704

This policy is effective as of Dec 2024